Quality and inspection
What is checked
On the garment
- Measurements against the approved spec and tolerance
- Workmanship: seams, stitch density, finishing
- Colour against the approved lab dip
- Fabric weight and hand against the PP sample
- Trims, labels and hardware against the bill of materials
On packing and documents
- Carton count, markings and assortment
- Polybag, hangtag and label placement
- Quantity reconciled against the packing list
- HS code consistent across the document pack
If a lot fails inspection
Our specialist inspects every lot
As your sourcing agent, we send our own quality specialist to the factory to inspect and review every lot to AQL 2.5 before it ships. If it fails, nothing leaves the factory, and you get the report within 24 hours, with photos and the count of each defect.
We get it fixed — you don't deal with the factory
We stand in the middle between you and the factory. We have the factory check the whole lot piece by piece and rework or replace every defective garment, and we settle any cost of that with the factory. It is never added to your invoice.
Re-inspected and reviewed before it ships
Our specialist inspects the lot again to the same AQL 2.5 standard and reviews the repairs before anything ships. Any cost of the second inspection is settled between us and the factory, not passed to you.
Your balance waits for a pass
The balance is due only after the lot passes inspection.
You choose what happens after a delay
If the rework moves ex-factory more than 14 days past the confirmed date, you decide: wait, ship the pieces that passed, or cancel the affected quantity and get its deposit back.
30 days to report hidden defects
Some defects only show after delivery, like a seam that opens or colour that runs in the first wash. Report them within 30 days of receiving the goods, with photos and a count, and we credit each confirmed piece at its FOB price or replace it in your next order.
What is not covered
Anything that matches the pre-production sample you signed, damage after the goods leave the Egyptian port, and normal wear.
What ships with the goods
- Commercial invoice and packing list
- Certificate of origin
- EUR.1 movement certificate for EU shipments
- QIZ documentation for US shipments
- Pre-shipment inspection report
- Fabric and trim purchase records
- Spinner and gin documentation for fibre-origin enquiries